These Terms and Conditions (“Terms”) govern your use of the website and services provided by Roventrix (“Company,” “we,” “our,” or “us”). By accessing our website or using our services, you agree to be bound by these Terms.
If you do not agree, please do not use our website or services.
1. Company Information
Business Name: Roventrix
Address: 1965 Huntington Park Dr, Reedsburg, WI 53959, United States
Phone: +1 740-777-5257
Email: [email protected]
2. Services Provided
Roventrix provides computer repair and IT-related services, including but not limited to:
- Diagnostic services
- Virus and malware removal
- Data recovery
- Hardware repair and replacement
- Software installation
- Operating system setup
- Business IT support
- Custom PC builds
All services are subject to availability and technical feasibility.
3. Service Authorization
By submitting your device for repair, you:
- Confirm that you are the legal owner or authorized user
- Authorize Roventrix to perform diagnostic testing
- Acknowledge that repair may require system resets
- Accept that data loss may occur during repair
It is the customer’s responsibility to back up all data prior to service.
4. Diagnostic Fees
Diagnostic fees may apply and are non-refundable unless otherwise agreed in writing.
An estimate will be provided before repair work begins. No additional work will be performed without customer approval.
5. Pricing and Payments
- All prices are listed in U.S. Dollars (USD).
- Payment is due upon completion of services unless otherwise agreed.
- We accept approved payment methods as specified at checkout.
- Late payments may result in additional fees.
Roventrix reserves the right to update pricing at any time without prior notice.
6. Data Responsibility and Limitation
Roventrix is not responsible for:
- Data loss during repair
- Pre-existing software issues
- Corrupted files
- Malware present prior to service
Customers are strongly advised to back up data before service.
While we take reasonable precautions, we do not guarantee data recovery success.
7. Service Warranty
We may provide limited warranties on certain repairs. Warranty coverage:
- Applies only to the specific repair performed
- Does not cover accidental damage, misuse, liquid damage, or unauthorized modifications
- Is void if the device is opened or repaired by a third party
Warranty duration, if applicable, will be specified in writing.
8. Device Abandonment
Devices not claimed within 30 days after service completion notification may be considered abandoned.
Roventrix reserves the right to dispose of abandoned devices in accordance with local laws.
9. Limitation of Liability
To the fullest extent permitted by law, Roventrix shall not be liable for:
- Indirect damages
- Lost profits
- Business interruption
- Data loss
- Consequential damages
Our total liability shall not exceed the amount paid for the specific service rendered.
10. Website Use
By using our website, you agree:
- Not to misuse or attempt unauthorized access
- Not to upload malicious software
- Not to interfere with website functionality
- To use the website for lawful purposes only
Unauthorized use may result in termination of access.
11. Intellectual Property
All website content including:
- Text
- Logos
- Graphics
- Layout
- Service descriptions
Is the property of Roventrix and may not be copied, reproduced, or distributed without written permission.
12. Third-Party Services
Our website may include links to third-party websites or services.
We are not responsible for:
- Third-party content
- External privacy practices
- Services provided by external vendors
Use of third-party services is at your own risk.
13. Cancellation Policy
Customers may cancel scheduled services prior to the appointment time.
If parts have already been ordered or special work has begun, cancellation fees may apply.
14. Refund Policy
Refund eligibility depends on:
- Service type
- Work completed
- Parts ordered
Diagnostic fees are generally non-refundable.
Refund decisions are made at the sole discretion of Roventrix.
15. Force Majeure
We are not liable for delays or failure to perform services due to events beyond our control, including:
- Natural disasters
- Power outages
- Supply chain disruptions
- Government actions
16. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Wisconsin, United States.
Any disputes shall be resolved in the appropriate courts located in Wisconsin.
17. Changes to Terms
Roventrix reserves the right to modify these Terms at any time.
Updated versions will be posted on the website with a revised effective date.
Continued use of our services constitutes acceptance of the updated Terms.
18. Contact Information
If you have questions about these Terms and Conditions, please contact:
Roventrix
1965 Huntington Park Dr
Reedsburg, WI 53959
United States
Phone: +1 740-777-5257
Email: [email protected]